How do I respond to corrective action alerts?

Once a corrective action notification has been sent to recipients, all users may view and respond to the corrective action notification.

Selecting a Response

1. Locate the alerting device in the dashboard.
   💡 Tip: You can use the Search field to help find the device by name.
   

   

2. Click on the cog icon shown next to the device name.

3. Select an appropriate response from the drop down option.
   

   

   
   💡 Tip: If you don’t see an appropriate action, you can always add a new one by selecting “Custom Action”. Any custom actions you create will then appear as additional options in the dropdown.
   

   

Adding notes to the alert history

In addition to responding to an alert, you can also optionally add notes related to the alert or actions taken. To do so, click on the notes icon.

You can then add a note which will be shown to everyone reviewing the alert history.